FAQs

Hardwood Flooring

Q. Can prefinished hardwood flooring be sanded and refinished?
A. Yes, solid prefinished hardwood can be sanded and finished the same as unfinished hardwood flooring.

Q. Can hardwood flooring be installed in my basement?
A. Yes, there are specific types of hardwood flooring typically referred to as “engineered” hardwood flooring that is specifically designed to be glued down to concrete in a below grade situation.

Q. Can engineered hardwood flooring be sanded and refinished?
A. Some types of engineered hardwood flooring can be refinished. The thickness of the wear layer will determine whether or not the product you choose can be refinished; our sales staff can advise you on which product would be best for your specific needs.

Q. What is the difference in unfinished and prefinished hardwood flooring?
A. Unfinished hardwood flooring has no stain or finish on the boards; it is installed in its unfinished form and must be sanded and finished on site. Prefinished hardwood flooring is available in both natural and stained species and has already been coated with a Water Based Finish. With pre-finished there is no need for sanding and finishing.

Q. How quickly can I walk on my newly installed prefinished hardwood floor?
A. If your prefinished product is a solid ¾” product you can walk on your floors immediately. If your prefinished product was glued down to your concrete slab or basement it is recommended you wait approximately twenty-four hours before walking on or moving furniture back into the areas.

Q. Can hardwood flooring be installed on my stairway?
A. Yes, M & M specializes in the installation of solid custom treads and risers on stairways. This is a very custom procedure and we strongly recommend a free onsite estimate to determine the procedure and products that would best suit your stairway.


Sanding & Refinishing

Q. How long does the refinishing process take?
A. Expect at least a three-day process in which all your furniture must remain off the flooring and you are advised not to walk in the areas being refinished.

Q. Are the fumes from sanding and finishing harmful?
A. Absolutely not in regards to the finishes M & M Floors, Inc. recommends. The smell from the stain and finish being applied to your hardwood flooring is not described as a pleasant smell by any means; however, it is in no way toxic or harmful to pets or homeowners. However, it is our policy to recommend to any customer with known allergies or asthma or if pregnant we suggest they contact their physician for a professional recommendation.

Q. Can all hardwood flooring be sanded and refinished?
A. There are several products on the market that cannot be sanded and refinished. We strongly recommend scheduling a free on site estimate done to determine the options for your specific floor.

Q. I have seen companies advertise dust free refinishing. Is this possible?
A. No refinishing process is dust free. But, we use the latest and best dust containment systems available and are able to capture 90% of the dust.


Carpet

Q. What types of carpeting are best for high traffic areas?
A. 100% Continuous Filament Nylon is recommended for high traffic areas. The nylon fiber is a soft comfortable fiber that has the bounce and stain resistance families are in need of in their most enjoyable areas such as family rooms and bedrooms. Nylon is also the most recommended for stairways due to its durability.

Q. I have found a piece of carpeting at another flooring store and I want to see if M & M Floors, Inc. carries the same product?
A. Carpeting manufacturers put private labels on 90% of the products sold by dealers. Therefore, it is possible we may have the exact same product line and color line; however, the style names and numbers have been changed from one flooring store to another by the manufacturer to prevent customers from shopping at one location and purchasing from another. We strongly suggest coming into our showroom to find your perfect piece.

Q. I installed carpeting throughout my dining room last year and now I want to have my living room done with the exact same product and color is this possible?
A. Yes and No. If the product is still available by the manufacturer yes we can still order and install the same style and color as installed in your dining room. However, carpet has dye lots and the dye lot used to make the carpeting installed in your dining room may not be the same as the carpeting you would like to have installed in your living room. Therefore the color can look quite different.


Laminate

Q. Can laminate flooring be installed in my basement or concrete slab?
A. Yes, laminate is a wonderful alternative to hardwood flooring in a basement or on a concrete slab, however, as with glue down hardwood, most concrete sub floors will need leveling before we can install the hardwood or laminate product. This is a requirement by the manufacturer for the warranties on your product to apply. The cost of leveling varies from each job; we encourage you to have a free onsite estimate to determine the actual cost of leveling needed on your job.

Q. Is laminate real hardwood?
A. No, laminate is not real hardwood. It is a Formica material very similar to material used to make countertops. It cannot be sanded and finished.

Q. How is laminate installed?
A. Laminate flooring is installed floating over a cushion where each individual plank is clicked and glued together. It is not glued or nailed to your sub floor

Q. How durable is laminate flooring?
A laminate floor is extremely durable much like a laminate countertop. However, a laminate floor cannot be refinished like a hardwood floor can.


Service Area

Q. What area do you service?
A. M&M Floors provides complete affordable flooring services throughout the Northern Virginia area. We have the whole DMV area covered! Our wood flooring service area covers the following counties in Virginia: Fairfax, Arlington, Loudoun, and Prince William. We have satisfied customers throughout the Metro area including: Aldie, Alexandria, Annandale, Arlington, Ashburn, Belle haven, Bluemount, Bristow, Burke, Centreville, Chantilly, Clifton, Crystal City. Delaplaine, Dulles, Dumfries, Fair Lakes, Fairfax, Fairfax Station, Falls Church, Fort Belvoir, Fort Hunt, Franconia, Herndon, Hybla Valley, Langley, Lees Corner, London Town, Lorton, Lovettsville, Lucketts, Manassas, Marshall, McLean, Middleburg, Mt. Vernon, Nokesville, Oak Hill, Oakton, Occoquan Reston, Seven Corners, Shady Oak, Springfield, Tysons Corner, Vienna, West Falls Church, West Springfield, and any surrounding area.